If you have logged a ticket before December 13 2011, please continue to use the old High End heldpdesk system here at the Old High End Help Desk system and for consumer products please use the old Icon help desk here at the Old Icon Help Desk.

You should post all of your responses through the Help Desk ticketing system for support tracking, follow up, and review.

Welcome to NuForce’s new Help Desk system for NuForce Partners !

For warranty service, support incident or upgrade request, please log a Help Desk ticket before calling Nuforce, by filling out the form below. Please provide all relevant information about the incident troubling you. After submitting the form you will receive a confirmation email informing you that your submission has been succesful.

Once our support team has had time to view your ticket and become acquainted with your situation, you will be sent a follow up link in a new email that will direct you to our service portal. There you will be able to keep up to date on all of your service related issues.

The Support Ticket/Call ID is all you need for your service or upgrade RMA#. Write the Call ID outside the box when you return the products for service.

Warranty Service – Use the Help Desk to create the RMA number and send the item to:

Ticket ID:<ticket ID#>

Nuforce, Inc. 382 South Abbott Avenue, Milpitas, CA 95035

Please provide your email, phone number and shipping address. Your sales receipt or Order ID (if you purchased it online) will be used as proof of purchase for warranty coverage.

 

First Name:
Last Name:
Reseller Type:
Reseller Name:
Email:
Phone:
Subject:
Description:
Priority:
Product Line:
Product Category:
Product Model:
Serial #:
Order ID/Invoice #:
Purchased From:
Address Line 1:
Address Line 2:
City:
State:
Zip/Postal Code:
Country: